Privacy Policy of LinguaViva Italia
Welcome to LinguaViva Italia. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy describes how LinguaViva Italia ("we," "us," or "our site") collects, uses, and discloses your personal information when you use our online platform, engage with our services, or interact with us.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identifiable Information (PII) you provide: This includes information you voluntarily provide when you register for courses, fill out forms, participate in surveys, or communicate with us. This may include your name, email address, phone number, physical address, nationality, and payment information.
- Usage Data: We may collect information about how you access and use our online platform. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Course and Service Specific Data: Information related to your enrollment in online foreign language courses, private language lessons, English courses for beginners, language exam preparation courses, corporate language training, cultural immersion programs, and translation services. This includes progress, attendance, and performance data.
2. How We Use Your Information
LinguaViva Italia uses the collected data for various purposes:
- To provide and maintain our services, including facilitating your access to courses and educational materials.
- To manage your account and provide customer support related to our language services.
- To improve and personalize your experience on our online platform.
- To send you updates, promotional materials, and information about our courses and services that may be of interest to you, based on your preferences.
- To process payments for courses and services.
- To monitor the usage of our service and detect, prevent, and address technical issues.
- To comply with legal obligations and enforce our terms and conditions.
3. Legal Basis for Processing Personal Data under GDPR
If you are from the European Economic Area (EEA), LinguaViva Italia's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you (e.g., to provide online language courses).
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- For payment processing purposes.
- To comply with the law.
4. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your data with third-party service providers to monitor and analyze the use of our service, process payments, or for other business operations.
- For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security of Your Data
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
7. Third-Party Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- LinguaViva Italia
- 12 Via del Corso, Piano 3, 00187 Rome, Lazio, Italy